{"product_id":"water-quality-complaint-investigators-guide-second-edition-paperback","title":"Water Quality Complaint Investigator's Guide, Second Edition - Paperback","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eWilliam C. Lauer\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003eResolving customer water quality complaints is one of the most important aspects of maintaining a successful water distribution system. Complaint investigation involves not just professional water quality proficiency, but also customer relationship skills. The Water Quality Complaint Investigators Guide covers 90% of the most common complaints from consumers. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003eThis revised edition focuses on operational practices and includes two entirely new chapters that address regulatory issues and operational practices to reduce water quality complaints. You will learn: \u003cp\u003e\u003c\/p\u003e\u003cbr\u003eHow to avoid complaints \u003cp\u003e\u003c\/p\u003eHow to deal with existing problems \u003cp\u003e\u003c\/p\u003eMost common complaints and their most common fixes \u003cp\u003e\u003c\/p\u003eConcrete information on how to deal with customers \u003cp\u003e\u003c\/p\u003eHow to get to the root of the problem before having to go out to the site, which saves time and money \u003cp\u003e\u003c\/p\u003eThe information in this book is of value to those learning how to investigate water quality complaints to veterans who may be facing new complaint situations, as well as the people who supervise them, laboratory technicians and customer service representatives.\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 90\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.28 x 9 x 6 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e January 01, 2014\u003c\/div\u003e\n            ","brand":"BooksCloud","offers":[{"title":"Default Title","offer_id":47380840317177,"sku":"9781583219928","price":128.25,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0789\/2782\/3097\/files\/TXVRdTNBdnJ2bHBRWDBMM24zRS92QT09.webp?v=1770066827","url":"https:\/\/bookscloud.io\/products\/water-quality-complaint-investigators-guide-second-edition-paperback","provider":"BooksCloud Book Dropshipping","version":"1.0","type":"link"}