If I uninstall and reinstall BooksCloud, how do I make it work again?

If you uninstall BooksCloud, Shopify will irreversibly disconnect the connection between your store and BooksCloud. Every product will be disconnected and cannot be reconnected. All BooksCloud products in your store will need to be deleted and re-synced.


This is the process you need to follow to reinstall BooksCloud:


  1. Delete BooksCloud products in your store. To do this, go to the Shopify admin page that shows your list of products.


2. Filter your products to only show BooksCloud products. Click the search icon, then select the Vendors dropdown and choose BooksCloud.


3. Select all of the BooksCloud products and delete them. Be careful here. Make sure you have selected only BooksCloud products. You do not want to delete all of your products by accident, so take it slowly.


4. Unsync all products. Now we are going to tell BooksCloud that your store has no BooksCloud products in it and start the process of syncing the books again. Any Bulk Sync settings will remain in BooksCloud, but individually selected books will not be remembered. You will need to select individual books again, and your store will have to go through the syncing process from scratch. Click here and then follow the instructions at the top right of the page.