Aftercare Solutions Manual - Paperback

by Lynda Cheldelin Fell (Author)

Aligned with the NFDA's Pursuit of Excellence, the Certified Aftercare Specialist(TM) is the only accredited training developed exclusively for funeral professionals. Filled with quality aftercare components and how to implement each one, the certification gives funeral firms the tools and verbiage to connect with clients and extend a continuity of care that offers competitive advantages and long-term dividends.