Throw Out the Ratings: Performance Evaluations that Really Work - Paperback

by William Sparks (Author), Marsha Moulton (Author)

The performance evaluation is a powerful tool but has become a distraction in many organizations. Employees and managers become obsessed with ratings, losing focus on the bigger picture of developing employees to reach organizational goals. AchieVe is a performance evaluation system that defines performance standards, links individual goals to organizational objectives, and helps supervisors provide clear guidance to staff. Part 1 - Performance Areas: Define behaviors that form career paths for employees, reinforce core values, and improve critical organizational functions. Part 2 - Forward Reviews: Create a review form that replaces ratings with meaningful feedback and clear guidance to employees. Part 3 - Discipline Goals: Define discipline goals that provide a foundation for job performance, career advancement, and deeper purpose. Part 4 - Strategy Links: Establish a process that empowers employees to link individual goals to organizational objectives. Part 5 - Upwards Reviews: Collect meaningful information about supervisor performance by engaging employees in a trusted feedback process. Part 6 - AchieVe Success: Put into operation the core elements of the AchieVe performance management system. Marsha and William are practitioners who established AchieVe at a global development organization over ten years ago. They have shared their approach with hundreds of other organizations, earning them the InsideNGO Operational Excellence Award and the Dr. J.P. London Award for Promoting Ethical Behavior. This book shares their step-by-step guidance to throw out the ratings in your organization and to establish a performance evaluation system that really works!

Author Biography

Marsha Moulton and William Sparks are recipients of the Dr. J.P. London Award for Promoting Ethical Behavior. Their collaboration in developing the AchieVe performance management system resulted in selection as a finalist for the Human Resources Leadership Award for Innovation. They also received the Operational Excellence Award in 2013 from InsideNGO for their work in performance management. William and Marsha have presented workshops for a variety of organizations, including InsideNGO and the Society for Human Resources Professionals (SHRM) on topics related to performance management, onboarding, leadership, and organizational effectiveness. Marsha Moulton has over twenty-five years of experience in leading human resources in both for profit and nonprofit environments. Within her roles, she has contributed to developing internal structures that encourage employee empowerment and create a culture that reflects organizations' values. She has designed performance management systems that facilitate staff development and ensure the attainment of organization objectives. Marsha currently serves as the executive vice president for human resources and administration for ACDI/VOCA (www.acdivoca.org), an international organization building social and economic opportunities in over 40 countries. She earned her Master of Science degree in Applied Behavioral Sciences from Johns Hopkins University. William Sparks has over twenty years of management and international development experience in building organizational capacity throughout Africa, Asia, South America, and Europe. He is the author of Process Mapping Road Trip: Improve organizational workflow in 5 steps. His international work includes the creation of Sell More For More, a capacity development program for cooperative organizations in the least developed countries. The program was named a best practice for international development by InterAction and IFAD. He currently serves as Senior Vice President of Strategic Initiatives at ACDI/VOCA (www.acdivoca.org), an international organization building social and economic opportunities in over 40 countries. William earned his Master of Science in Organization Development from Pepperdine University.